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Order new optus modem Connect your phone, laptop and other Wi-Fi devices to the router anywhere you go. Internode, Mate, AussieBroadband, but might take a few days to get the router sent. Aug 13, 2022 · Are Optus routers locked? Optus Modem Optus modems are not locked, but they may not work with other providers. Feb 23, 2021 · This video will walk you through the self-installation process for your Optus modem. 1. Also would like to know if you can give a device an alias so it's easily identifiable? Any assistance much Select your OPTUS device to get the help you need. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Seems to be pot luck which one you get. Learn more about Telstra Smart Modem 4. ly/3VfGWQt With high and low heart rate notifications, sleep score and up to 24 hours of battery life. Dec 21, 2021 · We just moved to a new Optus NBN plan and have received an email asking us to return our Fetch box or we will incur a $250 fee. The Belong 4315 modem is compatible but requires some changes to the device configuration. Jan 24, 2023 · New customers who switch to Optus nbn will get the new Optus Ultra WiFi Modem (Gen 2) included in their nbn plan at no extra cost, when they stay connected for 36 months. Save $180 over a year on Optus Fast nbn® with 500Mbps Typical Download Speeds for eligible homes with FTTP or HFC. While Optus 4G Home Internet and WiFi are related, they are different technology with different functions. Feb 20, 2024 · I am using the wifi connection wizard and get failed to connect every time. It’s better to check with your new service provider to assist you further. The thing is we have don't any recollection of ever receiving a Fetch box or ever using one. Speedtests on the modems are: *Gen 2 – 54 Down, 18 Up, 45 Upload Latency How can I request a new modem from AT&T? To request a new modem from AT&T, you can contact their customer support either by phone or through their official website. About the Optus Ultra WiFi Booster The Optus Ultra WiFi Booster is a device that connects to your Home Internet modem to your WiFi coverage throughout areas of your home that may otherwise be out of range. Do you know if its possible to connect a new router and the Optus router at the same time (via switch if needed) to the NBN box and use the Optus router solely for the phone line and the new router for internet access? Or does a new router have to be connected to the Optus router itself in order to provide internet access while maintaining VoIP. What factors should I consider when selecting a new modem from AT&T? When choosing a new modem, consider factors such as internet speed, coverage, and View and Download Asus OPTUS DSL-AX5400 quick start manual online. The SIM supplied with the modem will not work in any other device and must not be removed from the modem. Configure the Optus router with a static IP address. ) FAIR-USE COPYRIGHT DISCLAIMERmore Faulty product? Learn about manufacturer's warranty, our policies, and your consumer guarantee rights under the Australian Consumer Law. 7K subscribers Subscribe Feb 13, 2024 · The inclusion of the new Optus Ultra WiFi Booster as part of our new Family Internet plans ensures families can get the most out of their home internet service and keep connected to the things they love, from more parts of their home. AX5400 WiFi 6 / NBN Ready. us/nbncablemore Ready to set up your Optus 5G Home Broadband service? In this video we'll walk you through setting up your modem and how to find the best signal. Is there anyway i could use the gen 1 modem as a wifi booster? Given the amount of cheap gen 2 modems for sale vs hardly any gen 2 boosters for sale on marketplace, could i use a gen 2 modem as a wifi booster? If so, what would i need to do Ordered a modem with 4g back up NBN including but Optus cancel my order but I received the modem still with no use as I’ve gone to Telstra 4g works but I needed nbn for my house hold. I suspect Optus are still being evil with the VOIP settings? I was lucky enough to be able to extract them from my old optus modem config back when that was a thing. Here are the essential steps to follow. Jul 14, 2023 · Note that Optus can also help Optus 4G and 5G home internet customers move to a new address as long as that new address supports wireless home internet. Dec 21, 2023 · When it comes to Australia's broadband network, the NBN is a topic that cannot be ignored. Hi, We have just connected to a New Optus Modem with the NBN upgrade in our area. Your modem & booster will be delivered Your modem (and booster, if ordered) will be delivered before your Hi All, So i've "upgraded" to the Optus modem gen 2 from gen 1. Otherwise, if your power LED is lit on, you can be pretty safe that there is no problems with the modem. How many pins does it have on each connector? Can you take a photo showing the pins, and if possible, the internal wiring colours on both ends? If it does have 8 pins, with 8 wires inside, and the order of the internal wiring colours is the same on both ends, a standard Ethernet cable will work. Having a problem streaming Fetch with Optus? Our Help and Support pages will get you back to watching your favourite TV shows, movies and more. placed order on 11/11 2. Worked with the previous Optus modem, have upgraded to the latest Optus modem, now we cant use the envy 4500 printer. This guide has all the information you need to connect your modem and get online. Guide to the modem settings menu This guide gives you a general introduction to the modem settings menu. That should have the VoIP on the Optus router working. 8K subscribers Subscribe The first step is to check the typical speed of your NBN plan. Before You Start: Ensure your device is compatible with the Optus network. A lot of ISP supplied equipment has a phone port but didn't want to get a used one in case it was locked to their ISP. ' In this article, our main focus will be on the NBN connection, where we will delve into the details of Deco compatibility with the NBN network, providing you with comprehensive configuration tips. I mirrored the previous modem settings to the new one forcing it to Wifi 5, WPA2 and setting the 5ghz channel to 149, although, it continues to see the issue occur. WHAT OPTUS SUPPLY Optus WiFi Modem and cables – refer to your User Guide for more details. For more information on modem compatibility please refer to our article on nbn faster speeds – beginning September | Optus. 4GHz and 5GHz channels under one SSID. Background: - I have a nbn Hybrid Fibre Coaxial (HFC) at my home – old house. activate service (this can only happen once 3 & 4 is shown as complete in the ordering system) 6. For more help and support on 5G Home Broadband I have a got a quote from Optus for the new connection but they are offering this new next gen router ( gen Ultra WiFi Modem). Speedtests on the modems are: *Gen 2 – 54 Down, 18 Up, 45 Upload Latency Jun 20, 2016 · Lights you need to check in this order: Power DSL/WAN Internet Ethernet Wireless When you see all modem light indicators NOT ON, I'd like to advise you to check your power source, and make sure you’ve sufficient power supply feeding the modem. place order 2. 2. So you have said you have an NBN modem and an Optus modem Can you give us a picture of the devices in question? Maybe draw a dodgy paint picture of where the modems are in your house? Get your support answers here. Officeworks won't be beaten on Optus WiFi Modem Lite Black prices with our Price Beat Guarantee, 2-hour Click & Collect, and fast delivery options. I did have to point to particular Optus DNS servers. Is there anyway to pair the Optus modem with the google nest or another way to boost signal? It states on there website that all optus modems are locked and cannot be used but I don’t understand why they can’t be used and also I have read on forums of people still using their optus modems years later with different ISP’s. 4Khz and 5Khz networks provided by the Optus Sagem "wi-fi modem". So just wondering do I really need this modem considering I have got nbn FTTP and have Deco mesh setup. At no extra cost. Shop now! This page contains all the information you need to get your Optus nbn service up and running If you're on a month-to-month plan, you will need to purchase the Optus modem at an upfront cost, which will be advised at the time of purchase, in order to use this plan. The Dodo supplied device is an entry-level device, but it is also capable of providing a problem-free experience for most households connecting to the nbn. HUA WEI 4G CPE Pro 3 is simple to set up, just plug in the Nano-SIM card. Black Friday Sale is on now, with an unmissable Prepaid deal. CyberShack has a guide to Qualcomm SD8 Elite for Galaxy versus SD 8 Possible to use my Optus Ultra Wifi (Gen 1) Modem with other NBN supplier? Hey everyone, I recently left Optus NBN due to moving home, but I kept the Optus Ultra Wifi (Gen 1) Modem. From our test results on the uncapped Optus Plus Entertainer Superfast plan, it’s often Optus modems are locked to the Optus network and will not work with Dodo nbn®. Using My Optus app, navigate to your NBN service in the Service tab at the bottom of the screen. I have tried the advice on the other help topics: reset network, and run wizard but fails every time. No payments Oct 3, 2024 · Optus 5G Home Internet is a sufficient broadband option for anyone after a speedy and stable connection. Popular providers like Telstra, Vodafone, Optus and Aussie Broadband offer modems with features like WiFi 6, 4G backup and mesh compatibility. Is there anyway i could use the gen 1 modem as a wifi booster? Given the amount of cheap gen 2 modems for sale vs hardly any gen 2 boosters for sale on marketplace, could i use a gen 2 modem as a wifi booster? If so, what would i need to do Oct 3, 2024 · Optus 5G Home Internet is a sufficient broadband option for anyone after a speedy and stable connection. In other words, your modem will only be updated if your manufacturer issued an update for your specific model. - Connected in 2017 with Optus, who then provided a modem [by ARRIS – nbn connection box CM8200B) - router is a Netgear Nighthawk AC2300 Still with Optus on an old 50/20 plan at $84 a month Just got your hands on an Optus 5G Home Broadband modem? In this video we'll walk you through setting up your modem and how to find the best signal. Let’s get you set up in 4 simple steps Congratulations and welcome to your new modem. The new modem seems to come in both Arcadyan and ZTE flavours. Ends 1/12/25, activate by 8/12/25. Learn more. order in Explore T-Mobile's selection of the latest cell phones and smartphones. Identify the type of SIM card you have: mini, micro, or nano Nov 26, 2024 · I understand you are facing an issue with your HP DeskJet 2820e printer not connecting to your new Optus modem, follow these steps: 1. If you've been notified by Spectrum that you need a replacement modem and/or router to take advantage of faster internet speeds, you can order it online now. Tried to connect via WPS button, tried to connect via the pin provided in the ro Adding an Optus Ultra Wifi Booster to your Optus 5366LTE Router reconfigures your network, by merging the 2. us/nbnfttnmore Find the help you need with Optus. We'll advise you of the connection date We'll then advise you of your connection date (or tech appointment, if required) 3. . This guide has all the information you need to connect the WiFi Booster to your Optus Modem. I have my phone plugged into the supplied optus modem at the moment. Find out more about what sort of device you need for the nbn. This guide has all the information you need to get online with your Optus nbn modem. arrange NTD install 5. Unleash the full power of your new Apple Watch on a $10/mth Optus Watch plan. Get fast, reliable home internet with Optus nbn®, 5G, 4G plans. But the problem is that I'm stuck with an Optus modem that I purchased in a contract along with an Optus nbn plan. It works well on the top two floors but the connection is weak on the ground floor, with it not working 2-4 days every week (predominantly for TV streaming, also for phone), lthough it usually works fine when it does. TRhe set up doesn't complete. Some modems may also be subject to a device payment plan, so if you cancel, you will Hi, we recently upgraded from a 100Mbit plan to a 600 Mbit plan on Optus. We ditched Optus at several smaller offices late last year and moved to Telstra for NBN (yes, I know - it made sense financially because of the deal it got us on our mobile fleet) and we used the Optus modems for many sites as they support bridged mode and the Telstra ones they provide, do not. This video will walk you through the self-installation process for your Optus modem. I have a 5G wifi Modem with Optus (Optus Plus Int Entertainer Superfast 5G) on the top floor of my house (2nd floor, with a first (middle) floor and ground floor). Can anyone please confirm if this is the case with the Ultra WiFi Modem Gen 2 or if indeed Optus Store staff can “add a second line to a modem” miraculously. I'm currently using the crappy Optus Netgear CG3000v2 modem in bridge mode, plugged into a much better Netgear router. Provide your account information and express your need for a modem upgrade. How Prepaid works Download My Optus app Visit an Optus store Text "menu" to 9999 Why choose Optus We put you in control With Optus Flex Plus where you can connect faster on a new number with eSIM so you can choose when and how you connect. That's 5x faster download speeds at a great price. #asmr #unboxing #optus #5Ginternet #ad @optus 5G avail. It's perfect for today's busy homes - with future-ready Wi-Fi built in. Prior to the change we were able to get 80-100 Mbit reliably through both the 2. Go online to save time and use our database of articles, shortcuts and LiveChat. 25. The relationship between NBN and your phone or Optus Business Plans - OptusHigh performance modem. Have tried using the wifi name and password on the bottom of the router. au and order from that company (eg. Optus, Vodafone have retail stores open on weekends that can probably help set-up with a modem. Feb 28, 2024 · The Ultra WiFi 5G Modem is available to customers signing up for an Optus 5G home wireless internet plan from today. May 6, 2022 · So your Optus NBN modem just arrived and now you need to set it up to get online. I've set up a Cisco ATA and after a bit of tinkering got it working fine. We are While we work on relocating your service to your new address, we may contact you using your current contact details. Learn how to connect to the internet using wired or wireless options, activate your phone line, and troubleshoot any issues. The nbn is through HFC. OPTUS 4G is a new 4G LTE WiFi router which support peak LTE speed up to 600Mbps with 4 x 4 MIMO technology. One of the biggest questions we get asked is how long it takes to receive a new modem if a plan has been upgraded or you need a new modem for your new home. Hi all, Have taken delivery of the Optus Ultra Wifi Modem Gen 2 router and was checking if anyone knew what the Settings > Firewall > Select High (Web filter) does over and above the other settings? I can't find any information on the Optus website documents for the router or on here. T&Cs apply. When you stay connected for 24 months. Need an nbn® modem or router that will keep up with your connection? Browse our high quality range of hardware and choose a model that's perfect for your broadband connection. The same Processor across the Samsung Galaxy S25-series Having the same processor in each means that you don’t lose performance or Qualcomm’s excellent 5G Modem, which is great for city, suburb, regional, and rural phone reception. Check your eligibility. Heard good things about Aussie and SuperLoop. Download My Optus by Optus Mobile on the App Store. Have your Optus SIM card handy. If you’re still having problems, give us a call on 1300 300 427 2 Now you can go to your favourite website and start enjoying your NBN connection. If you want huge speeds, modern security, and wide-reaching Wi-Fi in a simple plug-and-play setup then Optus has Optus modems are locked to the Optus network and will not work with Dodo nbn®. Jul 24, 2023 · I have 2 questions 1. in 3 simple steps Congratulations and welcome to your new WiFi Booster. Optus VOIP is possible on 3rd party equipment but you need the settings which Optus as far as I know Aug 13, 2022 · Are Optus routers locked? Optus Modem Optus modems are not locked, but they may not work with other providers. In working order. " The two new Optus Family Home Internet plans include the usual NBN Optus Ultra WiFi modem with a 4G backup. I've now found out that the gen 1 wifi booster is not compatible with the gen 2 modem. net. Compare Prepaid mobile plans from Optus. Aussie and SuperLoop said that I can use an Optus modem to connect with them, as long as it's unlocked. I have an Optus modem can I connect a tp-link Wireless N router (as a range extender) to it? 2. Since changing to the new plan the wi-fi has become terrible. Hardware identifiers on mine were suggesting Arcadyan, but looks like it's a ZTE and just using some Arcadyan parts. High-speed Dual-Band Wireless-AC Wi-fi modem router Compatible with ADSL, ADSL2+, VDSL, cable and nbn™ connections Supports ALL Internet Service Providers, including Kogan nbn™, Telstra, Optus, Dodo and more! Feb 21, 2018 · Why your router needs rebooting and how to prevent it – or at least reduce the hassle. 12. Shop Optus Portable Modem +50gb 1 each and other great products online or in-store at Coles. (Area wide issue). Compare models, prices, and features from the most popular brands today! View and Download Optus Ultra WiFi Booster quick manual online. More help on modem setup The Optus wireless modem also comes bundled with a USB extension cable. Browse through our help and support articles or let us know what you are looking for. Shop our range of portable modems & Mobile Wi-Fi devices with Optus and pair with our Data Plan for $10/month for 12 months. So I asked Optus customer service, is my modem unlocked? Been with Optus for over 20 years with 2 and even 3 landlines (using 2 NBN NTD's and Optus modems on 2 accounts) on the NBN at one time…. Can you suggest trouble shooting ideas. Jan 22, 2025 · The Samsung Galaxy S25-series now have rounded corners and are slightly thinner and lighter. All i wanted was a new Optus modem so I could use the new speeds available from the 15th Sept 2025. Anyone having issues with the Optus wifi booster not connecting to there new Gen 2 modem!!?? Useful information Congratulations and welcome to Optus nbnTM. Do you have to use the router provided by your internet provider? Do I Have to Use the Router Provided by My ISP? Sep 25, 2025 · Telstra and Optus modems include 4G backup, for example, which won’t be compatible with any other provider. The previous Optus Modem (Wifi 5) works fine, nil ping / packet loss. WiFi 6 technology Built for high-speed internet Connect up to 128 devices Ultra reliable with 4G backup About the modem How you set up the Optus WiFi Modem within your office and wiring could limit you from utilising the maximum speed of your broadband plan. 30 users supported Connect more, use Hi all, apologies if the question has been asked before, but I am looking at getter a better and more stable speed at home. For more hel Hi All, So i've "upgraded" to the Optus modem gen 2 from gen 1. We recommend that you purchase a Dodo nbn® modem, as these are setup to be configured remotely and we can offer end to end technical support. In this video we look at the rudimentary controls that are available to you to help protect your family, kids and home devices when using a Optus Modem. 6 📱📲 Got your sights set on a new mobile device, tablet, or modem? It's all just a few taps away with Optus. Once the modem update has been tested and everything works properly, your ISP will issue the firmware update. In a way, using the extension cable defeats the purpose of buying this modem over the previous generation as the new slim Dec 21, 2021 · We just moved to a new Optus NBN plan and have received an email asking us to return our Fetch box or we will incur a $250 fee. Business support About your business bill, Optus Loop, troubleshooting and more. It’s usually a small card with a chip. On the primary modem router you need to set up port forwarding to the Optus router on UDP ports 5060 and 5061. For accurate results, connect a device to the modem via your included ethernet cable (white cable with yellow plugs) to perform a speed test. Optus NBN latest modems (All copyrights go to the respective owners of the clips and audio. A neat trick. From your living room The account holder (the person whose name is on the account) or alternate signatory (designated when the order was placed) can sign for mobile phones, Mobile Broadband devices and 5G modem deliveries Note. Check Wi-Fi Connection Ensure the printer is in Wi-Fi setup mode: On the printer, press and hold the Wi-Fi button until the light starts blinking, which indicates it's in setup mode. Things like time of day blocking, and URL If you're on a month-to-month plan, you will need to purchase the Optus modem at an upfront cost, which will be advised at the time of purchase, in order to use this plan. In selected areas. The Setting up your Optus Ultra WiFi Booster Note: The following instructions apply to the setup of your Booster with a compatible Optus supplied modem. I’m thinking of switching from Aussie broadband to Optus to get their 4g backup modem because we keep having constant dropouts with my HCF service. Offer ends 1. However, true and budding technophiles might be interested in more We would like to show you a description here but the site won’t allow us. As they describe, the NBN is 'The nation's digital backbone. order in View and Download Optus Ultra WiFi Booster quick manual online. These details won't automatically update until the nbn order is active at your new address To ensure your service is working at your new address, you'll need to plug in your Optus modem with the nbn-supplied equipment. This user guide provides step-by-step instructions for installing and connecting your Optus NBN WiFi Modem. Feb 24, 2025 · To upgrade to the Ultra WiFi 5G Modem, you can call us, message us, speak with us in store or sign up to an Optus 5G plan online. Modem-router combinations perform both functions in one device. If you have the ZTE and it's broken on that, then I guess it doesn't work on Optus period :) My mistake. All existing customers will have the choice to take the Ultra WiFi 5G Modem, however they will have to pay out any equipment fees (if applicable) and start a new 36-month Device Payment Plan. If you're on a month-to-month plan, you will need to purchase the Optus modem at an upfront cost, which will be advised at the time of purchase, in order to use this plan. So went to Good Guys got one that was NBN Compatible worked straight away for 200 dollars and I get a 20 dollar voucher every 4 months. No error The first step is to check the typical speed of your NBN plan. (optional) dispatch fetch TV So what happened with me. For more information visit - http://yesopt. Check your order status anytime, anywhere Feb 21, 2018 · Not all modems and routers are created equal when it comes to the nbn. This does however mean paying out the remaining value of the old modem, which is equivalent to $16 for each month left in the 36-month 1. Locked to Optus. Connect your home to the Optus 5G network with the Ultra WiFi 5G Modem. Dec 12, 2024 · KEY POINTS A modem links your home to an internet provider, while a router connects devices in your home to the internet. If you've just received a new Booster, see our setup article. From there, your modem creates a WiFi network so you can use internet on devices such as your phone or laptop wirelessly. From our test results on the uncapped Optus Plus Entertainer Superfast plan, it’s often Apr 6, 2024 · Optus has released its Optus Ultra WiFi 5G modem and it's a real powerhouse. if i connect a LAN wire from the modem to the WAN in my tp-link and let it run will it impact my actual network speed? pictures:. Sep 6, 2019 · I'm transitioning over to NBN HFC from Optus cable in a few weeks, and I'm trying to figure out what equipment I need. To improve modem performance you should position the device in an Switch to award-winning Optus 5G Home Internet. Pre-order the new Apple Watch Series 11 at Optus bit. Or you can find an NBN plan on whirlpool. How can I upgrade to the WiFi 6 modem? To upgrade to the WiFi 6 modem, you can call us, message us, speak with us in store or sign up to an Optus nbn plan online. OPTUS DSL-AX5400 wireless router pdf manual download. Some modems may also be subject to a device payment plan, so if you cancel, you will Sep 2, 2024 · Compare Internet Plans Compare Plans Getting a new Internet service set up is fairly straightforward, especially when you are using the Compare Broadband service to get connected. Aug 15, 2017 · Optus mobile broadband 4G modem is a total winner! Gearfacts 51. We'll send you the order confirmation You'll receive an order confirmation email from Optus to keep handy. So thinking what additional capabilities this modem is going to provide. Actual speeds may vary and are limited by plan speed. So yeah, your ZTE and my ZTE are both unusable in bridge mode. See screenshots, ratings and reviews, user tips and more games like My Optus. optus initiate order process 3. Remember, you need to establish a connection to the modem settings menu. An alternate signatory is not available with the delivery of an outright device purchase Speed Test Optus Ultra Wi Fi Modem Gen 2 on HFC NBN Prestel Jake 10. Shop the latest mobile phones, smartwatches, iPads, tablets, home internet, and smart devices at Optus. With next-gen Wi-Fi 7, more power and better Wi-Fi coverage throughout your home compared to our previous modem. I just wasn't sure if I need a modem with a phone port or if the DSL port on the Netgear can be used for a phone. So in short: yes, totally. Tried to connect via WPS button, tried to connect via the pin provided in the ro In this video will be opening the box and seeing what's inside May 13, 2024 · Easy 5G modem setup with the new @optus Ultra WiFi 5G Modem. Ultra WiFi Booster network hardware pdf manual download. The range of the 5Khz wasn;t as great but reached all areas through the house. Do I need to get a new modem when connecting nbn® fibre to my home? Your current modem, and how it is set up in your premises, could limit you from utilising the maximum speed of your internet plan. You are connected to the internet Welcome to Optus broadband, for further management of your modem please use the left hand menu. Most of the normal modems on the other hand don't have phone ports unless I buy new. May 13, 2024 · Easy 5G modem setup with the new @optus Ultra WiFi 5G Modem. Yeah, absolutely you can. Apr 20, 2023 · The Optus Ultra Wi-Fi modem may struggle to cover large spaces, so it's worth comparing a few modems to find one that suits your needs. Choose from unreal value month-to-month home internet plans with unlimited data and the speed you need. Inserting your Optus SIM card is a simple process, but it varies slightly depending on your device type. Everything can connect the wifi, EXCEPT my HP Envy 4504. With Optus NBN plans, if you're looking for more add-ons, you can also opt to include a Wi-Fi booster to help boost the coverage of your connection and Optus Wi-Fi Secure, which can help protect against online Connect more devices on smoother connections with new Telstra Smart Modem 4. dispatch optus modem (modem should be received few days before NTD install) 4. Optus 4G Internet delivers internet to your home by sending a signal from nearby mobile towers to your modem. 50GB data free when you activate included SIM 4G connectivity Enjoy 4G connectivity and effortless streaming. Eligible customers receive this equipment at no additional cost. Find awesome value with SubHub entertainment and our Living Network. My concern is our house is 3 stories and the google nest wifi we’ve been using has given good household signal. The best nbn® ready modems for residential use When signing up for any Dodo nbn plan, you can choose to receive a pre-configured Dodo modem, or to use your own device. Below is compatibility information & how many Boosters you might need. Product Details Fast and easy to set up, the Kogan Internet Modem offers premium range and connectivity to your home. This guide will walk you through the steps for mobile phones, tablets, and modems. The 5G Guide to the modem settings menu This guide gives you a general introduction to the modem settings menu. While you should still leave NBN equipment behind, Optus advises its existing customers to take their Optus modem with them to their new address. I was Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. I am wanting to sign up with a new NBN provider, and was wondering if I could use the old modem to use the new provider’s NBN service. If using WiFi, make sure you're close to the modem with no major obstructions. This firmware update will only affect the modems connected to the ISP of that specific make and model. 8K subscribers Subscribe New optus wifi and now I can not connect. Existing Optus 5G home internet customers will need to recontract if they want the new modem. xgtemo cbpl srimm kahg stem bgatqon fgds iizeci gvmwgf nccjbu dvusioz rtkx pdyd magr els