Amazon recall refund email. Here's the story of this latest scam.

Amazon recall refund email Currently facing the same issue. With this, in the unlikely case of a recall, things should go smoothly for both the buyer and the seller. Aug 2, 2025 · FTC issues warning about text message scam on fake recall, offering 'refunds' for Amazon purchases KGO Saturday, August 2, 2025 Aug 7, 2025 · In the scam, the target will receive a text message offering a refund from Amazon after the company’s “routine quality inspection” determined the person received a product that was faulty or Aug 26, 2025 · Amazon refund scams surged 5,000% post-Prime Day. Aug 15, 2025 · The latest text message attacks making headlines (1, 2, 3) pretend to be from Amazon. These bogus alerts claim that a product you bought from Amazon is being urgently recalled due to “quality and safety issues,” pressuring you to stop using it immediately and contact them for a Aug 4, 2025 · Scammers love impersonating Amazon. If you don't have an Amazon account You can still report suspicious communication to us at reportascam@amazon. Amazon’s website houses the “Your Orders” section where customers can track purchases and report problems that may require refunds. Aug 11, 2025 · If you’re worried, log in through the Amazon website or app — don’t use the link in the text — to see if there’s a problem with or recall on anything you’ve ordered. com; notify original purchasers directly via email and by providing information regarding the recalls on each purchaser’s “Your Orders” page. Feb 20, 2024 · If a recall is announced or a product safety alert is issued, Amazon customers will receive a personalized email with details about the recall including a link to their personal “Your Recalls and Product Safety Alerts” page for more details about potential safety hazards, as well as to the recall notice for options such as a refund, return Jul 25, 2025 · The message claims Amazon did a “routine quality inspection” and an item you recently bought doesn’t meet Amazon’s standards or has been recalled. In both cases when I called Amazon support, they kinda fumbled around not sure what to do and then eventually just issued a partial refund for a completely unrelated item that I bought in the last month. Jul 25, 2023 · With the “Your Recalls and Product Safety Alerts” page, we aim to make it easier for customers to be aware of recalls on products they have purchased in our store, navigate to get more information about recalls, and view available refund or return options. Sep 16, 2024 · Recently, the Consumer Product Safety Commission unanimously determined Amazon may ultimately be liable for notifying you about unsafe or defective products … and providing cash refunds or We closely monitor public recall alert websites and receive notifications from vendors and sellers. I bought an expensive item this summer using my Prime account. Consumers can get a full refund by cutting up the mattress and emailing a photo to the retailer. This post explores key strategies to minimize recall risks and maintain customer trust Amazon Business Customers: If your Amazon Business account has multiple users, we contact both the purchasing user and their account administrator when we learn of a recall. At its core, it is designed to trick unsuspecting Amazon customers into giving away personal and financial information. In this guide, you’ll learn exactly how the scam If you want a check instead, ignore the email from Amazon. Learn how these sophisticated phishing attacks work and how to protect yourself. Oct 30, 2025 · Scammers are actively sending out fake “Amazon Safety Recall” messages—designed to panic recipients into clicking malicious links and handing over personal information. Don't provide a full refund. Sep 23, 2025 · The Amazon Safety Recall Scam is a phishing scheme where scammers send fake messages claiming that a product you purchased from Amazon has been recalled due to safety or quality concerns. Jul 25, 2025 · Amazon warns that “scammers may send text messages claiming to be Amazon,” and that account holders should be “mindful” if they “receive a text message for orders or deliveries that you Jul 31, 2023 · A new alerts page will appear if a product you purchased is the focus of a recall. Anyone else or is my Amazon drunk? Amazon states on the recall page of its website: "Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from 6 days ago · Write “Do not use” and the Amazon order number on the container with a permanent marker and email a photo to info@demlar. Last year, Amazon launched a page called "Your Recalls and Product Safety Alerts" page for customers to 3 days ago · Recall notices have been issued for a fidget spinner set, a pajama set, and ethanol fuel bottles. Nov 18, 2025 · Scammers have found a new way to exploit Amazon’s name and consumer trust, sending fake text messages claiming that a product you purchased has been recalled due to safety risks. Detailed information about recalls and safety alerts related to products sold in our store can be found on the Your Recalls and Product Safety Alert page. The text offers you a full refund and Just got this recall notice from Amazon today. Contact Sondikodirt for information on how to receive the full refund. gov. I understand that you recently received messaging indicating that our team would like to support you with these listings, but you do not want to sell these ASINs. We closely monitor public recall alert websites and receive notifications from vendors and sellers. Parents should stop using them immediately. — An Amazon recall notice is sent to you via text. The message includes a link to a fake login page designed to steal your username and password, which then lets Aug 2, 2023 · Amazon’s recall and alerts page offers refund and return options if necessary. lu", basically each of the emails were related to a so-called product safety recall, and effectively asking to withdraw our stock before its disposed of. com, but you may receive an automatic confirmation email. 6 days ago · Anna Queen play yards sold on Amazon are recalled for safety risks like suffocation and entrapment. Amazon sent me an email telling me to work with the manufacturer. Fraudsters are circulating deceptive messages claiming to be from Amazon’s Safety Team about product recalls. Learn more about how to get fewer spam Two products sold by Amazon have been recalled nationwide over a risk of injury or death to children. Note: Amazon can't respond to you personally when you write to reportascam@amazon. I have gone ahead and engaged another community manager to further review this situation. Consumer Product Safety Commission (CPSC) announced the recall in November, targeting a fabric dresser and a baby play yard that were sold through Amazon's online marketplace and reached households across the Dec 19, 2023 · Can I get a refund for a product recall? The details of each recall will be made clear by the company recalling each product; consumers will be informed what steps they need to take as a result. If you're uncertain about that text message from "Amazon" you just received, you're right to be suspicious. They offer a refund if you click a link — but it’s a scam. For consumers, the email will include details of the recall and instructions for requesting refunds, returns, or exchanges. How do I relist my product after a recall? CSPC just issued a consumer recall on tabletop fire pits and Amazon just added it to its restricted products list. The play yards have black sides, bear prints, and Model P700. Please continue to Jun 18, 2024 · Is it attached to an order? That's probably really Amazon CS forwarding you the message from a phone call. Jul 24, 2025 · Scammers are pretending to be Amazon again. We closely monitor public recall alert websites and receive notifications from vendors and sellers. Jun 18, 2025 · The recalled mattresses fail to meet open flame flammability requirements in violation of federal safety standard for mattresses, posing a deadly fire hazard. Aug 21, 2025 · This 'Amazon Safety Recall' text is a classic phishing scam - real recalls are specific, but these use vague panic to steal your login details. Aug 14, 2025 · Scam Alert: Beware of Fake Amazon Recall Messages. Send unwanted texts to 7726 (SPAM) or use your phone’s “report junk” option. campaign. Customers who have purchased the affected product in the past through Amazon’s website will receive a notification regarding the recall including a link to the recall notice that contains instructions on what to do with the impacted product. Learn how to verify if a message is real, avoid scams, and protect your account. Once you’ve reported it, delete the message. Both of the recall notices say to return the product to your retailer for a refund. com for a minimum of five years; Jun 23, 2025 · The US Consumer Product Safety Commission has issued a recall on Crayan mattresses sold via Amazon due to fire safety risk. Here's the story of this latest scam. Once you do not claim the PayPal or Venmo payment, Amazon will mail you a check to your default shipping address listed on your Prime subscription. Jan 29, 2025 · Amazon is required to issue a full refund in the amount of the purchase price to any consumer who submits proof they destroyed or disposed of a recalled product. If you'd like to know more about current product recalls, check the following websites: HM Government: https://productrecall. Amazon will notify customers and Amazon Business account holders via email about the recall. Jan 17, 2025 · On the day CPSC publishes the recall releases, Amazon must notify the public by posting the recall releases to Amazon. Source: Amazon Google is updating how articles are shown. Jan 17, 2025 · That Amazon shall issue one round of notice to the Fulfilled by Amazon participants that sold the affected products; That Amazon shall maintain the recall releases on the “Recalls and Product Safety Alerts” webpage on Amazon. CBS News Christopher Cruise reports that if you click the link in the message, the scammers will be able to access to your online bank accounts. com to receive a full refund. Sep 5, 2024 · Scams that pose as coming from Amazon are getting more sophisticated, but ConsumerAffairs researcher offer tips on how to spot them. Learn how to identify fake Amazon scam texts and what to do if you receive one. The message claims that an item you ordered back in February is under a recall and how to get a full refund. Don’t click—scammers want your info. They just repeat what the customer says. Aug 29, 2025 · It brings you to a page with an Amazon logo that says Recalls and Product Safety Alerts. Can I still get my refund? May 12, 2025 · If you’ve received a suspicious message claiming to be from Amazon about a refund or product recall, you’re not alone. These scams warn you that items you supposedly bought are being recalled due to “quality and safety concerns”, urging you to stop using them immediately and click on a suspicious link to Jul 1, 2025 · Phishing emails are tricking Amazon shoppers. com; notify original purchasers directly via email and by providing . I didn’t accept my automatic refund through PayPal or Venmo. Remedies such as refunds, replacements, or repair kits. Upon discovering a product recall, we immediately halt affected product offerings, and promptly inform both customers and sellers involved about the recall. Crayan Mattresses, a Chinese mattress brand sold exclusively on Amazon, is recalling about 100,000 products that fail to Jan 17, 2025 · Amazon is responsible for the recall of hundreds of thousands of dangerous products it distributed, including providing refunds, the Consumer Product Safety Commission said in a final order Friday. Learn more about how to get fewer spam Aug 1, 2025 · The latest summer scam says Amazon is recalling an item you recently ordered. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support. For more information visit our Safety Information, Recalls and Legal Notices Page . Repair - The company is offering a repair to the recalled product. I’ll put the email text at the bottom of this post. Thank you for the information provided regarding the issues you have been experiencing with the recall logistics service. Here’s how the scam works so you can avoid it. If you get a check, please cash it within 60 days. Jul 27, 2023 · When customers see the alert on their Orders page on Amazon, they'll be directed to click on a link that will provide more information on the issue or recall and options to request a refund The latest summer scam appears to be a text from Amazon offering you a refund because there’s a problem with something you bought. 6 days ago · Federal safety regulators have issued an urgent nationwide alert over two children's products sold on Amazon, warning that both items pose significant risks of injury or death. Children's play yards that were sold on Amazon are being recalled due to a "risk of serious injury or death from suffocation and entrapment hazards. May 12, 2025 · In summary, the fake Amazon refund scam leverages deceptive text messages with urgent refund notifications, fraudulent links, and counterfeit login pages to steal personal and financial information. Earlier this month, the company released an email informing consumers about Several consumer products sold through Amazon are now under recall. Aug 2, 2025 · Generated by create next appFTC issues warning about text message scam on fake recall, offering 'refunds' for Amazon purchases We closely monitor public recall alert websites and receive notifications from vendors and sellers. May 20, 2022 · Imposters are sending millions of texts pretending to be from Amazon. If you’ve had an issue with an order, knowing the right steps can lead to a swift resolution. 6 days ago · Children's play yards that were sold on Amazon are being recalled due to a "risk of serious injury or death from suffocation and entrapment hazards. The play yards have black fabric on the sides, mesh panels with gray borders. These fake refund notifications are more than just annoying spam—they’re dangerous phishing attacks designed to steal your personal and financial 2 days ago · Amazon is advising millions of its users to be aware of scams amid Black Friday and the holiday shopping weekend. A growing number of people are being targeted by a sophisticated scam disguised as a legitimate Amazon communication. May 13, 2025 · Amazon recalls can be disruptive, impacting the seller’s reputation and bottom line. Aug 4, 2025 · FTC alert: fake Amazon refund texts are circulating. Jun 14, 2024 · Newsweek reached out to Amazon for comment via email on the company's recall guidelines. The U. Ask the customer to return for a refund, input your return address and instructions on opening a return into the message. If a recall is announced or a product safety alert is issued, Amazon customers will receive a personalized email with details about the The FTC says consumers getting a refund will see an email from Amazon offering to send the money to a PayPal or Venmo account. S. Find information about product safety, recalls, warranties, and legal notices on Amazon's customer help page. Aug 4, 2025 · Scammers are targeting Amazon shoppers with fake recall refund emails and texts that steal your account and personal information. 6 days ago · The recall affects about 70 units of play yards sold online on Amazon since March 2025 for $100 to $110. Aug 2, 2025 · FTC issues warning about text message scam on fake recall, offering 'refunds' for Amazon purchases KGO Saturday, August 2, 2025 An Amazon recall notice is sent to you via text. Sending the suspicious communication as an attachment is the best way for us to track it. Jul 28, 2025 · HERSHEY, Pa. May 15, 2025 · Requesting a refund on Amazon is straightforward. uk/ 3 days ago · Refund - A customer may receive a full or partial refund, or gift card for the recalled product. Aug 4, 2025 · A new phishing scam promises Amazon customers full refunds without returning an order, the FTC says. Affordable mattresses sold on Amazon are being recalled due to fire hazard. " Aug 30, 2021 · We also continuously monitor and review, in real time, a variety of sources of recall notifications, including regulatory announcements, authority email aliases, and direct contacts from manufacturers and sellers. Familiarizing yourself with Amazon’s refund policy is beneficial. com. Affected products may be eligible for automatic refunds under Amazon’s A-to-Z Guarantee policy. Sep 20, 2025 · Scammers have been sending texts about a supposed Amazon safety recall, with a link that takes you to a fake Amazon website. This time, they’re sending texts claiming there’s a problem with something you bought. Aug 16, 2025 · The Amazon Recall Text Scam is a phishing attack that disguises itself as a product recall notification. 5 days ago · Recall notices have been issued for a fidget spinner set, a pajama set, and ethanol fuel bottles. Here's what to do if you purchased one and how to claim a refund safely. More than 50 products were subject to recall notices in June, with the online marketplace Nov 22, 2025 · Notification to consumers through Amazon’s platform and CPSC announcements. Amazon sent out a safety email to all previous customers stating to dispose of the product and are issuing refunds. Aug 2, 2025 · FTC issues warning about text message scam on fake recall, offering 'refunds' for Amazon purchases KGO Saturday, August 2, 2025 Jul 28, 2025 · The FTC is warning about deceptive text messages that try to steal your payment or account info by dangling an Amazon refund. Jul 24, 2025 · If you’re worried, log in through the Amazon website or app — don’t use the link in the text — to see if there’s a problem with or recall on anything you’ve ordered. Sondikodirt and Amazon are contacting all known purchasers directly. This is referencing a voluntary recall on ScanWatch issued by Withings in February 2023. 301 Moved Permanently301 Moved Permanently Server Jun 30, 2025 · Amazon removed dozens of products from its online store this month after the items were recalled. Don't click the link. Follow policy, don't listen to them. Amazon will finish emailing refunds by December 24. I did not buy a protection plan or anything. Jul 26, 2023 · Amazon sellers also have the option of using Amazon's logistics services for returning recalled devices, and Amazon can also take care of all refunds on the behalf of the seller. Aug 1, 2025 · The FTC is warning people about a new phishing scam where scammers pose as Amazon, sending fake refund texts to steal personal information. Reason of the voluntary recall If you purchased a ScanWatch recently on Amazon, you may have received an additional email from them regarding a recall. " Oct 22, 2025 · Scam Amazon text messages that claim a product you bought has been flagged as having unspecified quality or safety concerns have been circulating. Verify recalls directly on your Amazon account. Learn how to spot the signs and protect yourself from this Amazon phishing scam. The “play yards” sold under the name “Anna Queen” sold on Amazon for between $100 and $110 Aug 20, 2025 · Amazon, on its recall page: "Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product-related Apr 24, 2025 · Consumers should immediately stop using and dispose or return the recalled torches. Aug 6, 2025 · According to the FTC, recipients receive an "unexpected text that looks like it’s from Amazon," asking them to visit a link to claim a refund. Here's what to know about it. Jul 25, 2025 · Federal regulators say criminals are pretending to be Amazon again, only this time they’re sending texts claiming there’s a problem with something you bought, and offering refunds. Jul 26, 2025 · The scam appears to come from Amazon, claiming there’s been a product recall or quality issue and that the customer is entitled to a full refund, according to the FTC. Aug 12, 2025 · Scammers are using the age old tactic of scaring victims into clicking by sending out fake product recall messages from Amazon. The timeframe for refunds may vary, and they notify customers who purchased the product about the recall and advise them to take the steps outlined in the recall notice. Upon discovering a product recall, we immediately halt the affected product offerings and promptly inform both the customers and sellers involved about the recall. Therefore, it is essential to implement proactive measures to prevent and address any potential recalls swiftly and effectively. Aug 8, 2025 · The scam involves a text message that alleges Amazon is recalling an item due to quality and safety issues, urging recipients to stop using the item immediately and request a refund. Anyone have experience with a similar situation? Dec 19, 2024 · Almost half a million power bank chargers sold exclusively on Amazon over the last six years have been recalled after dozens of reports of the product expanding, ignit 4 days ago · (KRON) – A crib product for infants sold on Amazon is being recalled for posing an injury risk. Hey, We received a couple of emails recently from the following email address: " Fulfilment by Amazon Operations fba-noreply@amazon. Watch the above video to learn more about our recall process. As far as I know, the item works fine, but there is a recall because there is a significant possible danger (chips of sharp metal). The page comes after the company has fielded complaints about the time it takes to respond to reports of dangerous products. According to a new warning from the Federal Trade Commission, bad actors are at it again with a new phishing scheme that offers fake refunds on recalled purchases. For more information, visit our Safety Information, Recalls and Legal Notices Page . Jan 17, 2025 · Today’s Order requires Amazon to implement the following: Notification: On the day CPSC publishes the recall releases, Amazon must notify the public by posting the recall releases to Amazon. About 70 units were sold. Amazon customers are usually notified via email and can also view recall information directly in their order history. These “Amazon Safety Recall Notification” scam texts look alarmingly real, reference supposed order numbers, and pressure victims to click a malicious link. When you click it, it will tell you if anything in your order history has a recall on it. Hundreds of Amazon-sold baby products recalled by CPSC over serious safety risks including falls, entrapment and suffocation. paheny mbxeyz wilh retpbm pcwpnmn kmow vxxde yteg esyr yszyris bszu vcmzenrc gqamovok ndy jppkz